INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products does SitPoint offer?

SitPoint offers a wide range of seating and furniture solutions, including office chairs, executive chairs, ergonomic chairs, mesh chairs, visitor chairs, waiting chairs, bar stools, dining chairs, and office tables.

How do I choose the right office chair?

The ideal chair depends on your usage. For long working hours, we recommend ergonomic or mesh office chairs with adjustable lumbar support, armrests, and height adjustment for maximum comfort. Ergonomic seating is important for posture and long-term comfort.

Do you provide office chair repair services?

Yes. SitPoint specializes in office chair repairs, including gas lift replacement, wheel replacement, armrest repairs, seat cushion repairs, mechanism replacement, and general maintenance services.

Can you repair chairs purchased from other brands?

Absolutely. Our technicians can repair most office chair brands and models, subject to spare part availability.

How long does an office chair repair take?

Most repairs can be completed within 30–60 minutes. More extensive repairs may require additional time depending on the issue and spare parts needed.

Do you provide on-site chair repair services?

Yes. We offer on-site repair services for offices, businesses, and corporate clients within selected areas.

Do your office chairs come with a warranty?

Warranty periods vary depending on the product model. Please contact our team for specific warranty information on individual products.

Can I order office chairs in bulk for my company?

Yes. We provide bulk purchasing solutions for offices, educational institutions, government organizations, and corporate projects.

What payment methods do you accept?

We accept bank transfers, cash payments, and other approved payment methods. Contact us for current payment options.

Do you deliver across Sri Lanka?

Yes. We provide delivery services throughout Sri Lanka for selected products and orders.

What are the benefits of a mesh office chair?

Mesh chairs provide excellent airflow, keeping users cooler and more comfortable during long working hours. They are particularly popular in warmer climates.

How often should an office chair be serviced?

For offices with daily use, we recommend inspecting and servicing chairs every 12–18 months to ensure optimal performance and longevity.

Can I replace only a damaged chair part instead of buying a new chair?

Yes. In many cases, damaged components such as gas lifts, castors, armrests, chair mechanisms, and bases can be replaced, saving you the cost of purchasing a new chair.

How can I request a repair or quotation?

You can contact SitPoint through our website, WhatsApp, phone, or email. Simply share photos of the chair and a brief description of the issue, and our team will provide a quotation.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Why Choose Sitpoint

    Quality, comfort, and reliability you can trust. SitPoint delivers professional chair repairs, premium replacement parts, affordable pricing, fast service, and islandwide support to keep your seating in perfect condition.

    Comfort Restored. Quality Assured.

    Professional Office Chair Repair Specialists

    Quality replacement parts

    Affordable pricing

    Fast turnaround times

    Islandwide support

    Experienced seating solutions provider